Welcome to HJTALVO (hjtalvo.com). We respect your privacy and are committed to protecting your personal information. Please read this information protection policy carefully to understand how we collect, use, store and protect your personal information.
1. Information we collect
When you visit or use our services, we may collect the following types of information:
1.1 Personal identification information
Name, email, phone number
Billing address, shipping address
Payment information (such as credit card information, only processed by the payment platform)
1.2 Device and usage information
IP address, browser type, device model
Access time, visited pages, click behavior
1.3 Order and transaction information
Purchase record, order status
Return and refund record
We only collect necessary information to ensure order processing, payment security, customer service and website optimization.
2. How we use your information
The information we collect will be used for the following purposes:
Order processing: complete order payment, delivery and after-sales service
Customer support: provide consultation, order tracking and after-sales service
Security assurance: prevent fraud, identify risks and ensure payment security
Website optimization: improve user experience, optimize products and services
Marketing promotion (optional): send you promotional information (you can choose to opt out at any time)
We will not sell, rent or share your personal information with third parties in any way unless the following conditions are met:
Comply with legal and regulatory requirements or government agency requirements
Protect the legitimate rights and interests of HJTALVO
With your consent or authorization
3. Information storage and protection
We take strict security measures to ensure the security of your personal information:
Encryption technology: use SSL encryption to protect payment information
Access control: only authorized personnel can access your personal information
Data storage: information is stored on a secure server with data backup
Regular testing: regularly check the security system to prevent data leakage
Please keep your account information and password properly to avoid information leakage due to personal negligence
4. Your rights
As a user, you have the following rights:
Access and correction: You can view and update your personal information at any time
Delete information: You can request to delete your personal data in compliance with legal provisions
Withdraw consent: If you no longer wish to receive our marketing information, you can unsubscribe at any time
To exercise the above rights, please contact us at service@hjtalvo.com and we will process your request within 7 working days.
5. Cookies and tracking technology
In order to optimize your shopping experience, we use Cookies and similar technologies to collect your access behavior data. These technologies are used to:
Remember your login status and shopping preferences
Provide personalized recommendations
Count website traffic and optimize page experience
You can disable Cookies in your browser settings, but it may affect some functions of the website.
6. Third-party services and external links
Our website may contain links to third-party payment platforms (such as PayPal, credit card payment), or embed social media plug-ins. These services are operated by independent third-party companies, and we are not responsible for their privacy policies and data security. Please read the relevant policies before use.
7. Updates to the Privacy Policy
We may update this policy from time to time to adapt to legal requirements or business changes. The updated policy will be published on the website and the effective date will be indicated. If there are major changes, we will notify you by email or announcement.
8. Contact Us
If you have any questions about this policy or need help, please feel free to contact us:
Customer Service Email: service@hjtalvo.com
Customer Service Phone: 13213045088
Company Address: Room JT4502, 3rd Floor, Building 8, No. 55 Huiyuan Road, Jiading District, Shanghai
Thank you for your trust, HJTALVO is dedicated to providing you with a safe and reliable shopping experience!
—— HJTALVO Team